Brand New: Unopened in the original packaging with factory seals intact.
Like New: The item is in perfect condition, just like new out of the box, with no visible wear or defects. Battery health must show above 90% for iPhones under Battery Health in the settings. Click here to learn how to check battery health.
Good Condition: The most common condition, normal wear and tear from regular use but 100% fully functional with no water damage, cracks, or bends. Battery health must show above 85% for iPhones under Battery Health in the settings. Click here to learn how to check battery health.
Fair Condition: Moderate to heavy wear, including excessive scratches, major dents, or minor housing damage. No cracks or bends on any surface. Battery health is less than 84% for iPhones under Battery Health in the settings. Click here to learn how to check battery health.
Minor Damage: One cracked surface (e.g., screen, back glass, or camera lens) or one non-essential component not working (e.g., button or speaker). Multiple issues or any water damage = Damaged. For full details, see question #2 on our FAQ page.
Damaged: Any device with an essential component failure, multiple non-essential component issues, water damage, bent or warped housing, or a cracked LCD with no display. For full details, see question #2 on our FAQ page.