803-251-9601
info@fortmillcellular.com
Store HoursSUN CLOSED
MON 10:00 AM - 6:00 PM
TUE 10:00 AM - 6:00 PM
WED 10:00 AM - 6:00 PM
THU 10:00 AM - 6:00 PM
FRI 10:00 AM - 6:00 PM
SAT CLOSED
Find out more about what Fort Mill Cellular can do for you
Simply fill out our online form with your device details to receive an instant quote. If you agree with the offer, ship your device to us using the prepaid shipping label we provide. Once we receive and inspect your device to confirm it matches the details provided, you’ll get paid!
MINOR DAMAGE: One cracked surface (screen, back glass, or camera lens), or one of the following issues: faulty button(s), faulty speaker(s), faulty headphone jack, faulty wireless charging coil, faulty charging port (must power on via wireless charger), bad proximity sensor, bad light sensor, bad vibration motor, bad microphone(s), bad flash, low battery health, bad accelerometer, bad compass, or non-original parts. DAMAGED: Multiple cracked surfaces, more than one failed functionality, or one or more major functionality failures, including but not limited to the camera(s), Face ID, touchscreen, LCD/OLED, Wi-Fi, Bluetooth, power, or any other significant issue affecting the device's operation.
No, we only require the device itself. However, including the original box or new, unopened accessories may increase your offer. Please note that used accessories will not be returned and will be discarded upon arrival.
We’re always expanding the list of accepted brands and models. If your device isn’t currently listed, contact us for a personalized evaluation.
The value of your device is based on factors like model, storage capacity, condition, and market demand. You’ll receive an instant quote based on the details you provide.
We accept damaged or nonfunctional devices! Whether your device has a cracked screen, is water damaged, or has other issues, you can still get a quote. Just select the correct condition when filling out the form. Please note that devices must be free from any account locks regardless of condition.
If your device doesn’t match the condition you selected, we’ll send you an updated offer. You can either accept the new offer or have your device returned to you at no cost.
Once you complete the form, we’ll provide a prepaid shipping label. Simply package your device securely and drop it off at the shipping carrier.
No, shipping is completely free. We provide you with a prepaid shipping label, so there are no costs on your end.
After we receive and inspect your device, payments are typically processed within 1-3 business days. Please note, payment delivery time may vary depending on your chosen payment method.
We offer several payment methods. You can choose your preferred method during the checkout process.
Yes, we take your privacy seriously. We recommend performing a factory reset before shipping your device, and our team ensures all data is securely erased once we receive it.
If your device has not been processed yet, you can request to have it returned. However, if the device has already been inspected and payment has been issued, the sale is final.
Yes, we accept carrier-locked phones. However, unlocked phones typically receive higher payouts. If you’re selling a carrier-locked device, please contact us beforehand to confirm eligibility.
We refurbish and resell devices or responsibly recycle them, ensuring they don’t contribute to e-waste.
If you have any other questions or need assistance, feel free to contact us! Our support team is happy to help and can be reached at info@fortmillcellular.com or (803) 251-9601.